Top 5 Frequently asked questions

1. How difficult are the treks?
2. What is the weather like?
3. What kind of clothes is needed for trekking?
4. Should I bring trekking equipment with me?
5. Is tipping included and if not, how much should I budget?

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Frequently Asked Questions TREKKING & CLIMBING

1-What kind of overnight accommodation is used during the treks?
2-Where do we eat our meals and what kind of food is available?
3-What is the best time for trekking?
4-Do you provide any equipment while trekking?
5-What problems can arise on altitude?
6-What happens in case of emergency?
7-Can we change the itinerary?
8-Do you arrange private treks?

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Frequently Asked Questions TREKKING ORGANIZATION

1-Do you employ local people wherever possible?
2-Do you ensure that the local people are given a fair price for their work or service?
3-How can I cancel my booking?
4-How can I pay?
5-Can I pay by credit card?
6-I’m too late with paying my booking. Will my booking continue?

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Frequently Asked Questions Mount Semeru Bromo Ijen

Q: Do you employ local people wherever possible?

We employ local people when ever possible (muleteers, drivers, guides, guest house owners in the mountains, etc). By booking with TrekkingSemeru.Com you also help support the local economy with cash, spreads the wealth from private home to local shopkeeper in the village and beyond.

Q: Do you ensure that the local people are given a fair price for their work or service?

Local people are sometimes badly paid. For example a porter or a muleteer with a mule gets the Moroccan Ministries’ recommended minimum. We strive to pay higher than this. Also your tip is important to support their livelihood. Please tip well when deserved!

Q: How can I cancel my booking?

When you have to cancel your booking due to circumstances, you should contact us by phone or e-mail.

Q: How can I pay?

Before we start making the arrangements for your trek to mt.semeru we need to ask you to send us a deposit as a confirmation. This deposit can be paid either by Western Union or to our bank account. (Except for Bromo and Ijen tour not required to pay a deposit)

Q: Can I pay by credit card?

Sorry, for the moment we can not offer you this service.

Q: I’m too late with paying my booking. Will my booking continue?

It is still possible if your travel time is not too close to at least 3 days before trekking to mt.semeru. Except for Bromo and Ijen, we will continue the tour in the last minutes of confirmation because there is tours not much preparation at the beginning.